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ASP Services FAQs

  1. What does Application Service Provider mean?
  2. What do I need to know about ASP in order to use GHI’s ASP products?
  3. What ASP products does GHI offer?
  4. What are the advantages to using an ASP product over purchasing and installing the product locally?
  5. What ASP services does GHI offer?
  6. Does GHI have an email marketing service?
  7. What about web portals?
  8. What about hosting, does GHI offer that service too?
  9. Does GHI offer a Spam Filtering service?

Question 1:

What does Application Service Provider mean? For many businesses, the continued challenge of buying new hardware, fixing network problems, and upgrading or installing new software every six months can be overwhelming. The limitless changes in technology, software licensing and data protection from viruses and intrusion makes managing your applications increasingly difficult.

More and more companies are choosing to outsource a portion of their operations to Application Service Providers (ASP).

Simply stated, an ASP is a service provider whose specialization is the implementation and ongoing operations management of one or more networked applications on behalf of its customer. GHI's ASP service remotely hosts your software application through our centrally located servers in our highly redundant data center facility. We manage your applications so that you can focus on your business.

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Question 2:

What do I need to know about ASP in order to use GHI's ASP products? Zilch. Yep: zero, nil, nada, nothing. Here at GHI, we know the continued stress of constantly updating, fixing, and changing your network is a headache you don’t need. That’s why we offer a solution that relieves the stress, the headaches, and replaces the spasms of rage with peace of mind. So instead of dreading Friday the 13 th, kick back, have a glass of lemonade and enjoy the peace of mind GHI can provide.

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Question 3:

What ASP products does GHI offer? GHI’s ASP products include Email Marketing, Web Portals, Web Site Hosting, and Spam Filtering.

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Question 4:

What are the advantages of using an ASP product over purchasing and installing the product locally? With GHI’s ASP services you are guaranteed better application availability, better data security, more frequent data backups, disaster recovery and basic, centralized technical support. In essence, with ASP, you can do more with less infrastructure and fewer people. Whether you are looking to outsource one application or all of your applications, GHI has the right service plan for you.

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Question 5:

What ASP services does GHI offer? GHI's ASP service remotely hosts your software application through our centrally located servers in our highly redundant data center facility. We manage your applications so that you can focus on your business.

Some of the advantages of hosting your applications with GHI Internet Services are:

  • Secure access from anywhere with a standard web browser and Internet connection
  • Increased performance even if using outdated equipment
  • No need to constantly upgrade hardware
  • Speed to market: We manage software updates and licensing with the possibility for users to be up and running in just a few minutes
  • You pay a monthly fee based on the number of users
  • We are your IT help desk
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Question 6:

Does GHI have an email marketing service? Yes. GHI’s CleanAir™ provides companies the ability to quickly and easily create HTML branded email-marketing campaigns from any computer in the world...helping you better connect with your customers no matter where you, your computer, or your data resides.

With CleanAir™ you can now track online who opened your message, when they opened it, how many times they read the message, and which specific customers or prospects clicked through an embedded link within that message, helping to further focus your targeted follow-up.

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Question 7:

What about Web Portals? A web portal from GHI offers a powerful tool for communication and collaboration, presenting data and information, and the analysis that creates knowledge, all in one easily accessible place.

A GHI web portal is a fully automated content management system specifically designed to be used in Intranet and Internet deployments.

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Question 8:

What about hosting, does GHI offer that service too? GHI provides high-powered web servers, Internet bandwidth, technical support, and a stable, secure environment and 24X7 response service.

In addition, GHI's media servers provide streaming video and audio files, our application servers deliver dynamic content management solutions, and our secure encrypted servers have electronic commerce capabilities.

We host sites for some of the country's largest corporations as well as small businesses. No matter who you are, GHI Internet Services provides uptime for your site and superior care for our customers.

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Question 9:

Does GHI offer a spam filtering service? GHI’s CleanMail, powered by FrontBridge, has distinguished itself as a leading remedy for eliminating Spam in the enterprise, winning the eWEEK Labs Analyst’s Choice Award in eWEEK's July 14, 2003 edition.

CleanMail leverages the benefits of our network architecture, ensuring that filtered messages are delivered reliably and securely.

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